Last week I told you all about the horrible expereince we are having with our bridesmaids dresses for my roommate's upcoming wedding. Long story short, they were telling us our dresses were no longer going to arrive before the wedding. Sorry, David, that's not okay.
After spending quite some time on the phone with the corporate office one afternoon, they gave us a few options..
1.) keep the original dress, which they promised it would be in the store the week before the wedding, a partial refund, and wave the fee for rushed alterations
2.) we could switch the dress to a different color, and they would ensure the dresses would arrive in the store within a week, a slightly smaller partial refund, and also they would wave the fee for rushed alterations
Amanda, the bride, luckily had time last week to go to a store and make a decision. Because she likes to get things done immediately, she chose to change the dress to a slightly different shade of pink. Honestly, you can't tell the difference, but don't tell anyone at David's bridal we said that we were okay with the change. I still like for them to think we are not happy with them.
Today, my dress was supposed to be in my local store. I called, they said my dress wasn't there. Deja vu much? My dress was in a ware house processing, she told me. No, my dress was being shipped from a store an hour and a half away. Last I checked, there was no warehouse between point a and point b, and what sort of processing needed to be done? Stick that puppy in a bag and ups that thing here! I asked her to double check my account, and her inventory. Alas, she found it. Thank you, m'am! I would have hated to show my unlady like side today. Luckily, the alterations department had an opening come open literally in enough time for me to make it from my office to the dress shop, so I rushed over as quickly as I could so we could get this show on the road.
I was fitted for my dress, which is having to be taken down an entire size, because the dress isn't offered in the size I need it in. The seamstress was so sweet! She was a breath of fresh air from the smothering experience we have had thus far. I was given my refund which went to offset the cost of alterations, and I was told that they wouldn't need to rush it, as it would be here on time regardless.
So now, we wait. I am hopeful everything comes out okay and it will be ready after the initial fitting. I've never had an issue before with having things altered, so I hope the streak continues.
Snaps for finally getting this all resolved.. or pretty much resolved.