When she initially chose this dress, the sales girl (who was total ditz through the entire consultation, so I'm told) told the bride and reassured her multiple times the dress would be here in plenty of time for the wedding and with ample time to spare for alterations specifically for me, because the dress didn't come in my size. When I purchased my dress at a different location than she was at, but on the same day, my sweet sales girl told me that it would be here by May 20th at the absolute latest, and that dresses always arrive sooner than that expected time. She said she had never, ever seen a dress take that long to arrive in the store. I also asked how long to expect for alterations, she said 4 to 6 weeks, which would be JUST enough time to allow for 1-ish week of me being able to practice walking down the isle in it in my apartment. KIDDING.. ok, seriously, not kidding.
In case you haven't been able to draw this conclusion on your own, the expiration date for Mr. David to sew up one of these dresses was Monday. I called yesterday to just check and see, what was up--I had a week to spare, so a day or two was no big deal. The very nice customer service rep at the store I purchased my dress from told me that the dresses had yet to leave the warehouse because they were delayed by weather, but ALAS, they would be here before the end of the week. Okay, cool. I understand crap and weather happens. Whatever weather they are having, I'm not sure, but I'm going to give them the benefit of the doubt and pretend their warehouse is in Oklahoma. Another bridesmaid that called about her dress (purchased at a different location) was also given the same alibi, so our anxiousness was subsided and we were patiently waiting for the end of the week.
The bride's sister is also planning a wedding. They picked out their dresses a month after we purchased ours. Their dresses arrived in the store the same week they ordered them. So that doesn't help the situation any.
Today, 3 days after the initial latest possible arrival time, someone called the Bride during one of her wedding showers and told her;
"I'm not sure why they told you your dresses would be in this week or all of this about weather and what not, your dresses have not even been shipped and will not be in the store until at least June 20th or sometime."
{queue the record scratch}
Okay, I may not have been a math wiz, buuuuut that is not going to cut it.
I paid for a dress that was supposed to be here on May 20th. I paid for a dress that was to be worn in a June 29th wedding!!
No. No. nonononono. Heeeeeell no.
Also, why have we been given some other story if it isn't true. Way to throw your own employees under the bus there, boss.
Now how can I have the dress altered by then if it is supposed to take 6 weeks?! I can't even go to someone other than Senor David to have my dress altered, because that's not enough time for ANYONE!!
I am livid that myself, and the rest of the bridal party paid for these dresses that we can't wear anywhere much less to the wedding they were purchased for. I have no idea what we are going to wear now! I am even more mad on my friend's behalf than I am my own. As far as I am concerned, David's Bridal has done a fantastic job of ruining, not only the shower they blindsided her out, but also a very huge part of my best friend's wedding by not holding up their end of the contract.
Never will I ever do business with David's Bridal again! Or men's warehouse or shutterfly or any of it's partner companies.
Nor will I allow my friends to give them the opportunity of potentially ruining their wedding too! Consider this your public service announcement.
